Dr. Paul D. CoffinAdjustments
As with all medical services, orthotics are not guaranteed to make
you pain-free. You may need to continue additional therapies, stretches,
etc. They may require an adjustment period, but Dr. Coffin expects the
orthotics to correct your biomechanical problems. They may need some
alterations to fit into certain shoes. He will do his best to make them
comfortable and adjust them as needed. You can return orthotics by mail
for adjustments or you can make an appointment for this. If he feels it
is necessary, he will make a new pair with the same or a new set of
impressions. After six months, there may be a charge for adjustments,
remakes or recovers.
Dr. Coffin is always experimenting with new processes and materials and
at times, we have found that a material is not as durable as we had
hoped. If a rip, tear or hole is the result of a defect in the material
or construction, we will replace the orthotics free of charge. These
incidents will be judged on an individual basis since many athletes in
vigorous sports such as football, hockey and basketball will be extra
hard on the orthotics and there will be a fee to repair or replace these
orthotics. Orthotics that are constantly moved from shoe to shoe or worn
in inappropriate shoes will experience excessive wear problems earlier
as well.
We keep the positive foot casts approximately six months, and if the
orthotics cannot be repaired, it will be necessary to take new
impressions, perhaps at an additional cost.